Problemi audio

Buongiorno qui di seguito le informazioni sistema.

Vi scrivo in quanto l'audio non funziona ad esempio eseguo youtube gli indicatori audio funzionano ma non si sente niente.

Per cortesia potete aiutarmi.

Grazie mille

Alberto Pagliai

System: Host: alberto-1011PX Kernel: 5.4.0-122-generic i686 bits: 32 compiler: gcc v: 7.5.0
Desktop: Xfce 4.14.1 tk: Gtk 3.22.30 wm: xfwm4 dm: LightDM
Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: ASUSTeK product: 1011PX v: x.x serial: <filter> Chassis: type: 10
v: x.x serial: <filter>
Mobo: ASUSTeK model: 1015PE v: x.xx serial: <filter> BIOS: American Megatrends v: 1301
date: 05/06/2011
Battery: ID-1: BAT0 charge: 30.8 Wh condition: 46.6/56.2 Wh (83%) volts: 11.6/10.8
model: ASUS 1015PE serial: <filter> status: Charging
CPU: Topology: Dual Core model: Intel Atom N570 bits: 64 type: MT MCP arch: Bonnell rev: A
L2 cache: 512 KiB
flags: lm nx pae sse sse2 sse3 ssse3 vmx bogomips: 13332
Speed: 1666 MHz min/max: 1000/1667 MHz Core speeds (MHz): 1: 1667 2: 1000 3: 1667
4: 1000
Graphics: Device-1: Intel Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics vendor: ASUSTeK
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:a011
Display: x11 server: X.Org 1.20.8 driver: intel unloaded: fbdev,modesetting,vesa
resolution: 1024x600~60Hz
OpenGL: renderer: Mesa DRI Intel Pineview M x86/MMX/SSE2 v: 1.4 Mesa 20.0.8
direct render: Yes
Audio: Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:27d8
Sound Server: ALSA v: k5.4.0-122-generic
Network: Device-1: Qualcomm Atheros AR8152 v2.0 Fast Ethernet vendor: ASUSTeK driver: atl1c
v: 1.0.1.1-NAPI port: ec00 bus ID: 01:00.0 chip ID: 1969:2062
IF: enp1s0 state: down mac: <filter>
Device-2: Qualcomm Atheros AR9285 Wireless Network Adapter
vendor: AzureWave AW-NE785 / AW-NE785H 802.11bgn driver: ath9k v: kernel port: ec00
bus ID: 02:00.0 chip ID: 168c:002b
IF: wlp2s0 state: up mac: <filter>
Drives: Local Storage: total: 298.09 GiB used: 22.03 GiB (7.4%)
ID-1: /dev/sda vendor: Hitachi model: HTS543232A7A384 size: 298.09 GiB speed: 3.0 Gb/s
serial: <filter>
Partition: ID-1: / size: 292.35 GiB used: 22.03 GiB (7.5%) fs: ext4 dev: /dev/sda1
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 8 rev: 2.0 chip ID: 1d6b:0002
Device-1: 1-6:3 info: IMC Networks UVC VGA Webcam type: Video driver: uvcvideo rev: 2.0
chip ID: 13d3:5702
Hub: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Device-2: 2-2:2 info: Microsoft Nano Transceiver v1.0 for Bluetooth
type: Keyboard,Mouse,HID driver: hid-generic,usbhid rev: 2.0 chip ID: 045e:0745
Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 chip ID: 1d6b:0001
Sensors: System Temperatures: cpu: 86.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com tricia main upstream import backport #id:linuxmint_main
2: deb http: //archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ bionic partner
Info: Processes: 191 Uptime: 8m Memory: 1.95 GiB used: 307.9 MiB (15.4%) Init: systemd v: 237
runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client inxi: 3.0.32

Ciau :smiley:
Allora ti suggerisco di andare nel regolatore audio o nel mixer o regolatore di volume pulseaudio e verificare che l’uscita audio (porta) non sia dummy. Nel caso lo sei, vai in configurazione → audio interno e cambia il valore di profilo, per poi rimetterlo a “duplex stereo analogico” se usi l’audio dell’altoparlante interno o stereo, o “Uscita Digital Stereo HDMI + ingresso stereo analogico” se usi un monitor esterno.
Se non funziona prova a riavviare il computer.
Controlla se l’altoparlante, se esterno, sia collegato al computer e alla corrente elettrica.

amreo

Alberto, segui le indicazioni di amreo, se non dovessi risolvere prova a lanciare “alsamixer” da terminale e prova da lì, visto che nel tuo listato risulta che sia in funzione il server ALSA
Sound Server: ALSA v: k5.4.0-122-generic